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Technical Support Fast Response Form
Thank you for accessing our technical support fast response form! In order for us to quickly resolve your problem, we need you to give us as much information as you can. With information given, our support specialist will give you the best recommendation to your problem

 

Personal Information:

First Name:
Last Name:
Company:
Address:
City:
Zip Code:
Country:    
Phone Number:
Fax Number:
E-mail Address:
How should we contact you?
E-mail  Fax  Phone 
Product Information:
Please tell us the application you were using at the time the problem occurred: 
Hardware S/N: (on back of device or PCB)  
Product Name:    
Model Number.  
Software Version  
Computer Information:    
What is the make and model number of your system or motherboard?   
CPU Type:(System Spec)  
Other :
Memory:  
Operating System:  
Video Display Adapter:  
Video Source:  
*You can click on Start|Settings|Control Panel|System, select Device Manager, and double-click on Display Adapters to find out the model of your video display adapter. 
What other hardware (add-on cards) do you have in your system?   
What problem have you faced?   
What was the result of the problem?   
   
   

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